Refund Policy
Last updated: 2026-05-10
We want you to love what you ordered. If something isn't right, we offer a 30-day return window from the date of delivery on most items.
Eligible returns
Items must be unworn, unwashed, in original packaging, and with all tags attached. Final-sale items, intimates, and personalized products are not eligible for return unless defective.
How to start a return
Contact us from the address on your order, or sign in to your account to start a return. Include your order number and the items you'd like to return — we'll send a prepaid shipping label and return instructions within one business day.
Refunds
Once we receive and inspect your return we issue a refund to your original payment method within 5-10 business days. You'll receive an email when the refund is processed. Original shipping charges are non-refundable.
Exchanges
We don't process direct exchanges — instead, return the item for a refund and place a new order for the size or item you want.
Defective or wrong items
If you received a defective or incorrect item, contact us within 7 days of delivery with a photo of the issue and we'll make it right at no cost to you.